We want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, we’re here to help.
Eligibility for Returns
You may return most new, unused items within 30 days of delivery.
Items must be in their original condition and packaging, with all accessories and manuals included.
Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
Custom or personalized items
Clearance or final sale items
Items marked as non-returnable in the product description
How to Initiate a Return
Contact our support team at [Support Email] within 30 days of receiving your item.
We’ll provide return instructions and a shipping label if applicable.
Pack the item securely and drop it off at your nearest shipping center.
Refunds
Refunds are issued to your original payment method within 5–7 business days after we receive and inspect your return.
Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or defective item).
Exchanges
If you received a defective or incorrect item, please contact us right away. We’ll arrange for a replacement at no additional cost.
Return Shipping Costs
The customer is responsible for return shipping unless the item is defective or we sent the wrong product.